Our Policies

Terms & Conditions, Refund Policy, Pricing & Promotion Policy.

Definition of terms


These Terms and Conditions ("Agreement") govern the use of the services ("Service") that are made available by www.ibulb.online ("ibulb"). These Terms and Conditions represent the whole Agreement and understanding between "ibulb" and the individual or entity, public or private, who register to ibulb's services.

PLEASE READ THIS AGREEMENT CAREFULLY. By registering on the ibulb website, you agree to comply with all of the terms and conditions set in this Agreement. ibulb may terminate your account at any time, with or without notice, for conduct that is in breach, violation, defilement, or abuse of this Agreement, for conduct that "ibulb" believes is harmful to its business, or for behavior where the use of the Service is harmful to any other party.

ibulb may, in its sole discretion, vary or modify the terms and conditions set in this Agreement at any time, with or without notice. Such changes or modifications shall be made effective and binding for all Subscribers/users upon posting the modified Agreement to this web address: http://www.ibulb.online or any other subdomain by any mode of communication, e.g., email or text. You are entreated to read this document from time to time to ensure that your Service's use remains obedient to this Agreement.

Please read the terms and conditions of Service carefully before you start to use the Site. By using the Site, opening an account, or by clicking to accept or agree to the Terms and Conditions of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms and Conditions of Service and Privacy policy. If you do not want to agree to these terms and conditions of Service or the Privacy Policy, you must not access or use the Site.

This Site is offered and available to users who are 15 years of age or above. If you are under 15 years of age, you may not use this Site or the ibulb Online services. Using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements.

Our customer support team is available 24/7 if you have any queries regarding the Site or terms and conditions of Service. Contacting our Customer Support team can be performed by submitting a request.

Definition of Terms

Sellers/Service providers: are registered users of ibulb who offer and sell their services on ibulb through their proposal.

Buyers: are registered users who purchase services on ibulb.

The courtroom: is a dispute resolution center that settles disputes among the users. 

Custom Offers/Proposals: These are exclusive proposals that a seller can create in response to a Buyer's particular requirements.

Orders: are formal agreements between a Buyer and Seller/Service Provider after buyer made a purchase from the Seller's/Service Provider's proposal page on a given price. 

Custom Orders: These are exclusive proposals that a seller/service provider can create in response to a Buyer's specific requirements.

Disputes are disagreements experienced concerning orders between Buyer and Seller/Service provider.

Earning is the amount of your revenue as a Seller/Service Provider and or returned payments from canceled orders as a Buyer.

ibulb Online Bonus This is a reward amount or credit that ibulb may provide users to be used only for purchasing on ibulb, subject to these terms and conditions of Service or any other laws or terms for the time being in force.

Proposals are different services to be offered by Seller/Service Provider as per their expertise. 

Balance is the money that Seller/Service Provider earns from completed orders and can either withdraw or use to purchase services or items on ibulb, subject to terms and conditions or other rules for the time being in force. 


Payment Providers Service includes service providers, banks, and agents that provide payment services to Buyers and sellers connected with the ibulb.Online platform. It consists of collecting payments from buyers in connection with the purchases made on ibulb Online, remittance and withdrawal of funds to sellers, currency exchange services for making payments in local currencies, and holding funds connected with ibulb. Online balances.

Basic rules

  1. Only registered users, individuals, and entities can buy and sell on ibulb Online. Registration is free.
  2. Seller may offer proposals on ibulb Online at an introductory starting price of $1. Some suggestions can be provided at an essential cost of more than $1 as determined by the Seller/Service Provider or work nature.
  3. Buyer pays ibulb Online in advance to place an order on the platform. 
  4. The buyer has the option to pay through Paypal or form a crypto wallet. 
  5. Sellers/Service Providers must deliver their orders in time and not cancel orders regularly or without cogent and reliable cause. Canceling orders will affect the Seller's reputation and status. 
  6. Sellers/Service Providers and Buyers Levels are based on their performance, review, earning, and completed orders. 
  7. Users may not offer or accept payments using any method other than placing an order through ibulb Online. 
  8. ibulb retains the right to use all delivered works for ibulb marketing, advertisement, and promotion purposes. 
  9. ibulb honors your privacy. You can read ibulb's Privacy Policy which is part of these terms and conditions of service. 
  10. ibulb Online platform will remove users for violations of Terms and Conditions of Service.
  11. Users undertake to comply with ibulb's Community Standards, which are a set of behavior rules and guidelines applicable to the ibulb community and marketplace in addition to these terms of service, as updated from time to time. 

Sellers

  1. Sellers create proposals on ibulb Online to allow Buyers to purchase their services. 
  2. Sellers may also offer Custom Offers to Buyers in addition to their proposal.
  3. If a dispute arises between the Seller and Buyer, the seller must settle the dispute through mutual understanding. If communication fails or no contact has been made, they may approach ibulb Online's courtroom, which shall resolve the issue through its legal team, and a decision made in the ibulb courtroom shall be binding upon both parties. If the order is canceled, the funds will be refunded to the Buyer, and the seller will not have the right to claim charges for his services.
  4. If an order is canceled (for any reason), the funds paid will be returned to the Buyer's ibulb Balance without any service deduction.
  5. Sellers can withdraw their amount after maturity through Paypal or Payoneer.
  6. The seller can withdraw his amount in USDT to a crypto wallet. 
  7. Revenues are only made available for withdrawal from the Revenue page following a maturity period of 23 Days after the order is marked as complete. 
  8. The seller's rating is calculated based on the sellers' completed orders, reviews, and revenue. 
  9. For security reasons, ibulb may temporarily disable a Seller's ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers.
  10. Sellers are responsible for paying any direct or indirect taxes, including GST, VAT, Sales tax, or any other, which may apply to them depending on amount, residency, and location. Sellers agree that they will comply at all times with their obligations under income tax provisions in their jurisdiction. The price shown on the proposal is inclusive of all such taxes and charges that may apply to the sellers.

Proposal

  • Sellers are allowed to post a limited number of proposals based on their level status. 
  1. Five proposals for the Seller as New Talent
  2. Ten proposals for sellers with Bronze Level status 
  3. 20 proposal for sellers with Silver Level status 
  4. 30 proposal for sellers with Golden Level status 
  • Proposals created on ibulb must be original content generated by the Sellers describing their expertise.
  • The site(ibulb Online) may remove proposals or users for violations of Terms and Conditions of Service or do not meet the community standards or contain the following. 
  1. Illegal or fraudulent services
  2. Any of the: Copyright violations, trademark mark violations, intellectual property infringement, or violation of third party’s terms of service. 
  3. The proposal contains literature that is misleading to Buyers or others.
  4. Spam, violent, abusive, or deceptive proposal 
  5. Reselling of registered services at a higher price
  6. proposal offering academic work on behalf of buyers 
  7. proposal promoting porn or nude literature or services
  8. proposal promoting or selling illegal goods or services 
  9. A proposal that is containing website promotion content, which violates ibulb Online Terms and Conditions of Service, will be removed.
  10. Proposals that are removed for violations mentioned above may result in the suspension of the Seller’s account permanently.
  11. Removed proposals can’t be restored or edited.
  12. The proposal requires an appropriate image related to the services offered by sellers. An option to upload three additional proposal images and a video is available to all sellers free of cost.

ibulb Online service fee


Service fee For buying on ibulb.online

The service fee for buying on ibulb is 1% of the total price from the order. 


Withdrawal & conversion of your funds on ibulb.online

To transfer funds from the buyer to ibulb Online's account and from ibulb Online to the seller account, PayPal and CoinPaymets service charges will be included in ibulb online service charges.

If the seller wants to withdraw his amount in crypto, ibulb online will charge the conversion fee as per the prevailing rate.

ibulb Online will charge the seller the gross revenue amount of the sale.


Service Fee of iblub.online

Each proposal you sell and complete the order accredits your account with net revenue after deducting ibulb online service fees.


ibulb Online service fee for each level is as under:

New talent: 15% of order Gross Revenue

Bronze: 14% of order Gross Revenue

Silver: 13% of order Gross Revenue

Gold: 13% of order Gross Revenue


An example for a seller on the silver(13% ibulb online service fee) level on the ibulb online platform :

1000$ (sale amount) - 13% (ibulb Online fee's)= seller's ibulb account will be credit with 870$ (that will be available for withdrawal after 23 days since the closing of the order and customer satisfaction)

Custom Offers/Proposals

  • Sellers can also send custom offers as per the specific requirements of a buyer.
  • The Seller defines custom offers with the exact description of the service, the price, and the time expected to deliver the service. 
  • Custom offers are sent from the conversation page.
  • Services provided through Custom Offers may not violate terms and conditions of Service and our community standard.

Selling Ideas And Company’s Shares

Idea/Invention/Startup

Suppose you've got a keen mind for inventing but not much of a head for business. Or maybe you're good at both, but you'd instead focus your time on developing ideas rather than launching a full-scale business. Fortunately, ibulb is an option that suits your needs perfectly. You can sell and purchase ideas and inventions through the ibulb Online platform ibulb is the right platform to interact with the right buyer who needs your concept or design. 


There are the following pre-steps for selling an idea or invention. 

  • The legal status of your invention/idea (license of invention, patent, copyright, or trademark registration) 
  • Prepare a professional presentation that clearly describes your idea/invention, i.e.,
  • The problem, challenge or need the product meets.
  • The product's features and benefits
  • Your product's market
  • Post a request on ibulb

ibulb Online team will approve your request so that potential buyers can approach you and buy your idea/invention.

 

Selling Company Shares

Shareholders are not lending the company money, and nor are they customers of the company – they ARE the company. When you buy shares, you become a partial owner of the company. Crucially, this means the value of your investment rises as the company's value rises on the market. It also brings a share in any profits that might be distributed through dividends. Often forgotten is that being a shareholder also brings some power and responsibilities.

As a shareholder, you have a right to vote on critical decisions, including directors' pay, at the annual meeting or on particular issues like takeovers when they arise.

Shares Selling Requirements 

For selling a company's share, a shareholder must provide the following document in the share selling proposal 

  • Proof of Company registration in SEC (Security Exchange Commission) 
  • Proof showing you are the owner of shares 
  • The proposed price of a share

The ibulb team will approve your proposal so that potential buyers can purchase your company's share. 

Service fee


Service Fee for selling ideas/inventions and company's share are:

New talent: 15% of total order amount 

Bronze: 14% of total order amount

Silver: 13% of total order amount 

Gold: 13% of total order amount 


ibulb.online Verification Service

Users can approach ibulb's Courtroom Service to verify the Company, Company's Shares, license, patent, copyright, and trademark upon payment of service fee.

ibulb Verification Service Fee is 100 US$ for each document.

 

*ibulb.Online is a service-providing site that is aimed to provide a well-reputed marketplace for its user; in no case ibulb will be responsible for any scam or loss.

Payments Collection & Balance Withdrawal

Sellers hereby appoint ibulb.online as seller’s authorized payment collection agent to accept payments (via its Payment Service Provider, If applicable) from Buyer and remit those payments to Seller. Seller agrees that payment received from Buyer to ibulb.online shall be considered the same as a payment made directly to the Seller account. Buyer’s payment obligation towards Seller will be satisfied upon acceptance of payment by ibulb.online (or its Payment Service Provider, as applicable), and ibulb (via its Payment Service Provider, as applicable) is liable for remitting the payments to the seller in the manner described in these Terms and Conditions of Service. If ibulb.online does not remit any such amounts to the seller, the seller will have remedy only against ibulb.online and not against the Buyer directly. The payment will be collected by ibulb.online via PayPal and Coinepaymets (crypto coins), and the seller can withdraw to Paypal, Payoneer, and CoinPayments. 

Balance Withdrawal

  • To withdraw your Balance/Revenue, you must have an account with at least one of ibulb.online Payment Service Providers. All funds mature for withdrawal will be held on your behalf at an account with ibulb’s Payment Services Provider. All payment services, including withdrawal services, will be provided by ibulb’s Payment Service Provider.
  • Your ibulb profile can be associated with only one account from each ibulb withdrawal method. A Payment Service Provider withdrawal account can be associated with only one ibulb profile. 
  • Balance/Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 23 days after the order is marked as complete or completed automatically.
  • To withdraw your available balance/revenue, you must click on the designated withdrawal provider to initiate the withdrawal process.
  • The seller can only make a withdrawal in the amount available to you.
  • Withdrawal fees vary depending on the withdrawal methods.
  • Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has started. 
  • In certain cases, Sellers may withdraw revenue in several different currencies. All currencies exchange services in connection with such withdrawal are performed by ibulb Payment Service Providers. Your ibulb balance is always derived from its US$ value. Therefore, the local currency amount of your ibulb balance may change daily by exchange rate fluctuations and includes conversion fees. Sellers always have the option to withdraw Revenue in US$.
  • The minimum amount for a withdrawal will be 10$.

Withdrawal Methods

On the ibulb online platform, you can withdraw in 3 methods. Each one is charging different prices for the funds to reach your account depends on your location. Please check the following to choose your best option:

  • Paypal: 4.4%- Click here to see countries available 
  • Payoneer: depends on the country -  Click here to see countries available. 
  • CoinPayments: Your withdrawal to a crypto wallet will be sent to USDT coin (we keep the crypto payments in USDT. We do that to protect your funds if the other coins lose height compared to the US Dollar.)

*Additional fee may apply based on your location and currency 

Buyers and purchasing

Basic

  • Buyer may not offer direct payments to Sellers using and mode outside of the ibulb platform.
  • ibulb reserves the right to use all proposals for ibulb's publicity, marketing, and promotional purposes.
  • Buyers may request a specific service from the Post a Request feature. Services asked on ibulb must be an allowed service on ibulb. Users should refrain from using the Post a Request feature for any purpose other than looking for services on ibulb.

Purchasing

  • Buyers pay ibulb to create and order from a seller's/service provider's proposal page or customer offer/proposal using the order now button. ibulb with Payment Service Providers agents collect payments from Buyers, transfers such payments to Sellers/Service Provider, and holds funds connected with ibulb balances. All payment services on the platform of ibulb. ibulb's Payment Service Provider performs online.
  • ibulb serves as Seller's authorized payment collection agent solely to accept payments (via its Payment Services Provider, if applicable) from Buyer and remit those payments to Seller. Buyer's payment obligation to Seller will be satisfied upon receipt of payment by ibulb (or its Payment Services Provider, as applicable), and ibulb (via its Payment Service Provider, as applicable) is responsible for remitting the funds to the Seller in the manner described in these Terms of Service. If ibulb(via Payment Services Provider) does not pay any such amounts to Seller, the Seller will have recourse only against ibulb and not the Buyer directly.
  • Buyers can also request a Custom Order that addresses specific Buyer requirements and receive a Custom Offer from Sellers through the site or ibulb anywhere.
  • In most locations, buyers can purchase on ibulb Online using one of the following payment methods: Credit Card, PayPal, Payoneer, or existing ibulb Balance. Additional payment methods may apply in specific locations.
  • Service fees are added at the purchase time, where a Buyer can review and accept the total amount requested to pay. 
  • Your existing ibulb Balance will be automatically applied to your next purchase.
  • To protect against fraud, unauthorized transactions (such as money laundering), claims, or other liabilities, payment information connected with withdrawals is collected by either ibulb or ibulb's Payment Services Providers. Payment Services Providers may also collect such additional information as necessary for processing withdrawal payments.
  • By using any payment method and providing payment details for making purchases on ibulb Online, you represent and warrant that: 

  1. You are legally authorized to provide such information.
  2. You are legally authorized or have permission to make payments using the payment method(s).
  3. If you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on ibulb; and Such actions do not violate any applicable law.

Currencies & Taxes

Currencies 

  1. Buyers have the option to pay on ibulb online in US$ or all the crypto coins featured on CoinPayments payment checkout on ibulb online (That might change from time to time ). 
  2. Buyers must note that all prices on ibulb are always derived from their original US$ price. Therefore non-US currency prices may change by exchange rate variations and may include conversion fees. Buyers have the option to pay in US$ by exchanging their local currency for US$.
  3. If you have paid for an order in a currency other than US$ and you canceled the order due to any reason, the amount returned to your ibulb Balance would be based on the exchange rate as of the date of cancellation of the order. Therefore, the returned amount may vary from the paid amount in local currency. 
  4. ibulb Balance is always valued in US$, even if it is displayed in a different currency. Therefore, you should choose to view your ibulb Balance in any currency other than US$, and it will change daily following exchange rates changing.


Taxes  

  • Buyers may be charged with indirect taxes (such as Sales Tax, VAT, or GST) depending on their residency, location, and applicable state laws, in addition to the price shown on the Site or proposal, and, however, any such taxes will always be displayed to the Buyer before making payment.
  • Buyers agree that they are responsible for complying with all tax requirements applicable to them directly or indirectly. It is hereby informed that all prices and fees that appear on the Site or proposal are the net amounts that the Buyer will pay following any direct or indirect taxes, levy, withholding tax, and deductions.

Reporting Violation

If you encounter any content that may violate our Terms of Service and our Community Standards, you should report it to us through Courtroom Service. 


Our Courtroom team reviews all cases. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Warning

Users may receive a warning to their account for violations of our Terms of Service and our Community Standards or breach of the privacy policy or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and displayed for such users on the Site. Signs do not limit account activity but can lead to your account losing seller statuses or becoming permanently disabled based on the severity of the violation.

 

Adult Services & Pornography ibulb does not allow any exchange of adult-oriented or pornographic materials and services.


Obnoxious Behavior & Language 

Communication on ibulb should be friendly, productive, and professional. ibulb condemns bullying, harassment, abuse, and hate speech towards others. In addition, we allow users a medium for which messages are exchanged between individuals/entities, a system to rate orders, and engage on larger platforms such as our Community Forum and Social Media pages.


Publishing Spam 

Members' security is our top priority. Any attempt to publish or send malicious content with the intent to compromise another member's account or computer environment is strictly prohibited and illegal. Please respect our member's privacy by not contacting them with offers, questions, suggestions, or anything which is not directly related to their proposal or orders.


Privacy & Identity 

You may not be eligible to publish or post other people's private and confidential information. Any exchange of personal information required to complete a service must be provided on the Order Page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for delivering the work to the Buyer. Our Terms and Conditions of Service will not protect any users who engage and communicate off of ibulb.


Authentic ibulb Profile 

You cannot create a false identity on ibulb, misrepresent your identity, create an ibulb profile for anyone other than yourself (a real person), or use or attempt to use another user's account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. ibulb reserves the right to require users to go through a verification process to use the Site (whether by using ID, phone, camera, etc.).


Intellectual Property Claims 

ibulb will respond to clear and complete notices of alleged copyright or trademark infringement and/or violation of the third party's terms of service. 

Fraud / Unlawful Use 

You may not use ibulb for any unlawful purposes or to conduct illegal activities.


Multiple Accounts 

To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the ibulb community will be disabled. Mass account creation may result in disabling of all related accounts. 


Targeted Abuse 

We do not tolerate users who engage in targeted abuse or harassment towards other users on ibulb. This includes creating multiple new accounts to harass members through our message or ordering system.


Selling Accounts 

You may not buy or sell ibulb accounts; the strictly prohibited sold account will be blocked immediately.

General Rules

ibulb reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service and/or our Community Standards or due to any illegal or misuse of the Site or services.

  • Violating ibulb's Terms of Service and/or our Community Standards may get your account disabled permanently or temporarily.
  • Users with disabled accounts will not be able to sell or buy on ibulb.
  • Users who have violated our Terms and Conditions of Service and/or our Community Standards and had their account disabled may contact our Customer Support team for more information surrounding the account's violation and status.
  • Users must verify their account ownership through Customer Support by providing materials that prove ownership of that account.
  • Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following complete verification of ownership of the account in question, from the day of the last cleared payment received in their account, and subject to ibulb's approval.
  • Disputes should be handled using ibulb's Courtroom Service ('Courtroom' on the resolution center page) 
  • You understand and agree that if you use ibulb after the date on which the Terms and Conditions of Service have changed, ibulb will treat your use as acceptance of the updated Terms of Service.


Risk and Warranties 

You agree to use the Services solely at your own risk. ibulb their officers, directors, owners, and employees or any third party associated with ibulb do not warranty completeness, accuracy, and reliability of any content/data service and product available on www.ibulb.online. ibulb or any third party does not warrant that the Service or websites, links to which can be found on the Website shall be free of errors, viruses, or potentially harmful codes. ibulb shall not be held responsible or liable for any damages of any kind arising from the use of the Website, including without limitation direct, indirect, incidental, punitive, and consequential damages.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.


Limitation of Liability 

The Service is provided on an "as is" and "as available" basis. In no event will ibulb, its affiliates or their licensors, service providers, employees, partners, officers or directors be liable for damages of any kind, under any legal action, arising out of or in connection with your use, or inability to use, the Website, or any websites linked to ibulb Site, any content on the Website or such other websites or any services or items obtained through the Website or such other websites, including any direct, indirect, special, incidental, accidental, consequential or punitive damages, including but not limited to, personal injury, pain, harm and suffering, emotional distress, loss of revenue, loss of balance, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

The foregoing does not affect any liability which cannot be excluded or limited under applicable law.


Force Majeure 

ibulb will not be held responsible for any delay, interruption, or failure in providing services if caused by acts of God, declared or undeclared war, fire, flood, storm, slide, earthquake, power failure, strikes, protests, the inability to obtain equipment, supplies or other facilities that are not caused by a failure to pay, labor disputes, or other similar events beyond our control that may avert or delay service provisioning.


Severability 

If any part of these Terms and Conditions of Service is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.

Intellectual Property

 Rules about Intellectual Property:

Iblub does not check the services uploaded or created content for violations of intellectual property rights, copyright, and trademark violations. Therefore, if uploaded content violates your intellectual property rights, copyrights, and trademark rights, you should immediately report to our courtroom about such abuses. Our expert will review your request and immediately remove content shown to violate third-party intellectual property rights, copyrights, or trademark rights.


Which are considered Violations?

Your notice of infringement of intellectual property right, copyright, or trademark right should include the following:

  • Proof of ownership:

Proof of your ownership of intellectual property rights, copyright, and trademark right, such as registration number or document purporting, is proof of ownership.

  • Infringement of Statement:

A short statement that how our user infringed your intellectual property right, copyright, or trademark right.

  • Infringement of Reference Material:

References to the material/literature you allege are infringing and which you are requesting to be removed. 

Your complete name, residential or office address, contact number, and e-mail address. 

  • Unauthorized use of material:

A deposition that you believe that use of the material in the manner complained of is not authorized by the intellectual property, copyright, and trademark owner or by his agent.

  • False Information:

A deposition made under penalty of perjury that information provided in the notice is accurate and true to the best of your knowledge and belief and that you are the owner, or legal representative of the owner, of an exclusive right being infringed. 

  • Misuse of Sign:

Your physical or electronic signature.


What to do?

You have to submit your notice to ibulb’s Court Room. Our expert team will probe the matter and, after giving the opportunity of being heard, decide the case in 15 days from the day of submission of the notice. 

Privacy Policy

Last updated on 26-03-2021

ibulb Online  ("ibulb") is governed by the US privacy policy act, regulating how ibulb Online uses personal information.

'Personal information' means information or an opinion about a recognized individual or a reasonably identifiable individual. ibulb's Privacy Policy applies to personal information collected and held by ibulb.

This Privacy Policy also explains how we process 'personal data about people in the European Union (EU), as required under the General Data Protection Regulation (GDPR).

We will review this policy regularly, and we may update it from time to time.

The Types Of Personal Information ibulb Collect And Preserve


We accumulate personal information about our users to provide services and customer support. Our services and customer support are provided through many platforms, including but not limited to: websites, phone apps, Email, and contact numbers. The specific platform and service or support you interact with may affect the personal data we collect.

In some situations, users may provide us personal information over platforms outside our control, for example, through social media or forums. While this Privacy Policy governs any information collected by us, the platform by which it was communicated will be governed by its Privacy Policy.

Information Provided By Users 


While you use our services, you may be asked to provide certain types of personal information. We may request, collect, or process the following information:

  • Account Details - username, password, profile picture.
  • Contact Details - email address, Contact number.
  • Location Details - physical address, billing address, office address.
  • Identity Details - full name, proof of identity (e.g., driver's license, passport), proof of address (e.g., utility bill), a photograph of the user.
  • Financial Information - credit card details, wire transfer details, payment processor details (e.g., Payoneer, PayPal, USDT coin address ), tax numbers.
  • User-Generated Content - business descriptions and attachments, proposal description, user profiles, user reviews, user messages, etc.

Information That ibulb Collect From Other Sources


Users permit ibulb Online to connect to their accounts on other platforms to collect personal information. This includes but is not limited to Facebook, Linked In, and Google. Information collected will be governed by this Privacy Policy. Users can stop us from collecting data from other platforms by removing our access to the other platform or contacting our Customer Support team.

Users are capable of inviting non-users to our platform by providing site links. In these situations, the information will be collected and stored by ibulb to contact the non-user and prevent misuse of the invite systems.

Your payment provider may transmit information about the payment that we may collect or process.

In some situations, the personal information of users may be collected from public sources.

We may collect or process the following information:

  • Basic Details - username, profile picture.
  • Contact Details - email address, phone number.
  • Location Details - Physical Address, billing address, office address.
  • Financial Information - payment account details (e.g., PayPal email address, Payoneer email address, bank account no), and wire transfer details.
  • List of contacts - email provider address book.
  • User-Generated Content - user profile.

Information ibulb Collect As Individuals Use ibulb's Services. 


ibulb preserve records of the interactions ibulb have with his users, including services and customer support we have provided. This includes our users' interactions with our platform, such as when a user has viewed a page or clicked a button.

In order to deliver certain services, we may passively collect your GPS coordinates, where available from your device. Most modern devices such as smartphones will display a permission request when our platform requests this data.

 

We may collect or process the following information:

  • Metadata - IP address, computer, connection information, referring web page, standard web log information, language settings, timezone, etc.
  • Device Information - device identifier, device type, device plugins, hardware capabilities, etc.
  • Location - GPS position.
  • Actions - pages viewed, buttons clicked, time spent viewing, search keywords, etc.

Links To Other Sites 


On ibulb website, you will encounter links to third-party sites. These links may be from us, or they become visible as Content provided by other users. These linked websites are neither under ibulb control, nor ibulb is responsible for their actions. Before providing your personal information to any other website, we suggest examining the terms and conditions of using that website and its privacy policy.

How ibulb Use Personal Data 


The information we request, collect, and process is primarily used to provide users with the requested service. More specifically, we may use your data for the following purposes:

  • To provide the service you have requested;
  • To facilitate the creation of a User Contract;
  • To provide technical or other support to you;
  • To answer inquiries about our services, or to respond to a complaint;
  • To promote our other programs, products, or services that may be of interest to you;
  • To conduct data analysis, research, and otherwise build and improve our platforms;
  • To comply with legal and regulatory obligations;
  • If otherwise permitted or required by law; or
  • For other purposes with your consent, unless you withdraw your consent for these purposes.

Disclosure Of Personal Data To Third Party (Service Providers)


Users' personal information may be held, transmitted to, or processed by our third-party service providers. Our third-party service providers are bound by contract to only use your personal information on our behalf under our directives.

Our third-party service providers include:

  • Hosting, storage, networking, and related providers
  • SMS providers
  • Payment and banking providers
  • Marketing and analytics providers

Other Disclosures And Transfers 


ibulb may also disclose your personal information to third parties for the following purposes:

  • If necessary to provide the service you have requested;
  • We receive court orders, subpoenas, or other requests for information by law enforcement agencies;
  • If otherwise permitted or required by law; or
  • For other purposes with your consent.

As we are a global company/website, with offices worldwide, your personal information may be viewed and processed by our staff in any of our offices. ibulb currently has offices in Israel, The United States.


Accessing, Editing, Or Downloading Your Personal Information 


You have the right to request access to your personal information ibulb preserve about you. Unless an exception applies, ibulb will allow you to see the personal information we hold about you within a reasonable period and without any additional charges. Most personal data can be accessed by logging into your account. If you wish to access information that is not accessible through the platform or want to download all personal information we preserve on you in a portable data format, please contact our Customer Support Team.

You can also request the correction of your personal information we preserve. All your data can be updated, modified, edited through the user setting page. If you require assistance, please contact our customer support team.

Human Review Of Automated Decision Making


In the case of ibulb ranking algorithms, it is impossible to exercise this right as this ranking is a fundamental part of the marketplace that users participate in. Opting out would mean not being able to participate in the marketplace. Humans already review decisions affecting marketplace security.

Marketing And Profiling 


Users can manage what emails they receive through their settings page.

 

Erasure 


Most personal information and user-generated Content are unable to be deleted as they are used to hold contracts between users, document financial transactions, and provide protecting other legitimate users of the marketplace. The non-personal data linked with personal data will be erased or otherwise anonymized from the personal data.

Temporary Restriction 


Under certain circumstances, you may exercise the right of temporary restriction to processing if you use this right, particularly if you consider that your data in possession of ibulb is incorrect or ibulb doesn't have a legitimate reason for processing your data.

In either case, you may exercise this right by approaching our Customer Service Team. 

Contact our Customer Support Team


Suppose you have any objection, complaint, or inquiry about how we preserve and use your data/personal information or invoke your privacy rights. In that case, you may contact our Customer Support Team as follows: 

By approaching our Customer Support Team via the Customer Support Team page on the ibulb Online website.

By Email: support@ibulb.Online 

By mail: Ben Yosef Shlomo 17 Netanya Israel

 

ibulb will acknowledge your complaint within 15 working days of its receipt.

 


Confidential Information

Sellers should recognize that Buyers might need to disclose certain confidential information to be used by Sellers to deliver the work ordered and protect such confidential information from unauthorized use, and disclosure is their duty. Therefore, Sellers agree to treat any information received from Buyers as highly sensitive, top-secret, and classified material. Sellers specifically agree to 

  • Maintain all such information in strict confidence;
  • Not disclose the information to any third parties; 
  • Not use the information for any other purpose except for delivering the work ordered; and 
  • Not to copy or reproduce any of the information without the author’s permission.

Orders

Basic

  • Once payment is confirmed, your order will be created and given an ibulb order number (e.g., #1861320104)
  • Sellers must deliver completed work or proof of work using the delivery work button (located on the Order page) according to the purchased service and is available on the proposal.
  • Sellers must not misuse the Deliver Work button. When an order is not fulfilled, using the Deliver Work button may result in a cancellation of that order after reviewing by the buyer or by the Courtroom if buyers request it. It will affect the seller's/Service Provider's rating and level. 
  • An Order is marked as Complete after it is marked as Delivered and then accepted by a Buyer. An Order will be automatically marked as Complete if not received, and the buyer submitted no request for modification within 23 days after the order was marked as Delivered.
  • We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Courtroom service or if you encounter non-permitted usage on the site, users can contact the ibulb online Customer Support department for assistance.


Handling Orders

  • When a Buyer orders a proposal, the Seller is notified by email and notifications on the site while logged into the account.
  • Sellers are required to meet the delivery time they have specified in their proposal when creating their proposal. Failing to do so will allow the buyer to cancel the order when an order is marked as late, and it will harm the Seller's status.
  • Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the Delivered order.
  • Users are accountable for scanning all transferred files for viruses and malware. ibulb will not be held responsible for any damages which might occur due to site usage, use of the content, or files transferred.
  • Buyers may use the "Request Revisions" option positioned on the Order Page when an Order is marked as Delivered if the delivered materials do not match the Seller's description on their proposal page or do not match the requirements submitted Seller at the time of order. 


Reviews

  • Reviews granted by Buyers upon completion of an order are essential ingredients of the ibulb rating system. Reviews demonstrate the buyer's overall experience with the Seller and his services. Buyers are encouraged to communicate to the Seller during the active order at the order page or in the inbox regarding any query.
  • To prevent our Feedback system's misuse, all feedback reviews come from legitimate sales executed entirely through the ibulb platform from users within our Community. Purchases arranged, determined to enhance seller ratings artificially, or abuse the ibulb platform with purchases from additional accounts, will result in a permanent suspension of all related accounts.
  • Feedback comments given by Buyers are publicly displayed on a Seller's profile and proposal page.
  • Withholding the delivery of services, files, or information required to complete the proposal's service with the intent to gain favorable reviews or additional services is forbidden.
  • Once an order is delivered and completed, the buyer can respond and post a review of the Seller's services. 
  • Users are allowed to leave reviews on orders up to 15 days after an order is complete. No new reviews may be added to an Order after 15 days.
  • Sellers may not request the Courtroom or Customer Support Team removal/deletion of review from their Buyers through mutual cancellations.


Courtroom

ibulb encourages their user to try and settle disputes and disagreements amongst themselves. If they fail to resolve mutually for any reason, they can approach Courtroom services for settlement of their argument. You can reach the Courtroom for dispute settlement by submitting a settlement request. Courtroom decisions will be final and binding upon both parties. 

  • Order cancellations can be performed on ibulb after Court Decision.
  • Once you have filed a dispute with CourtRoom, the revenue will be ineligible for a refund till the decision of the CourtRoom, and after that, revenue will be transferred or reversed. 
  • If a Buyer or Seller encounters an issue related to the service provided in an order, they are encouraged to use the CourtRoom services to resolve the matter.
  • After a deep review of our Courtroom team: ibulb online may cancel complete orders up to 23 days after the order is marked as complete. Please be advised that orders cannot be partially canceled (i.e., we can only cancel the entire order when it is justified).
  • ibulb online, through its Payment Services Providers, reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the site.


Cancellation of Orders

  • Eligibility for requests to ibulb to cancel an order will be assessed by our Courtroom team based on several factors, including violations of our Terms of Service and/or our Community Standards, general misconduct, and improper usage of the ibulb delivery system. See below for order-specific eligibility.
  • In rare circumstances where we find it appropriate, our Courtroom team may cancel a completed order even after 14 days have passed from its completion. In such cases, ibulb online will return the amounts paid for the canceled order to the buyer's ibulb Balance. They will be deducted from the Seller's ibulb Balance or, if there are no sufficient amounts in the Seller's ibulb Balance, from such Seller's future revenues.
  • Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered as described on the proposal Page. Buyers may rate their experience with the Seller on the Order Page, including the overall level of service quality received.
  • After being reviewed by our Customer Support team, any non-permitted usage of ibulb encountered during an Order may result in the order being canceled. This includes, but is not limited to, harassment, unlawful behavior, or other violations of ibulb's Terms of Service.


ibulb Customer Support will cancel orders based on, but not limited to, the following reasons:


Active Orders (after the buyer submits their requirements and before the Seller delivers on ibulb):

  • The Seller is late or not responding for more than 24 hours while the order is marked as Late.
  • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
  • Users supplied or included intellectual property rights, copyright/trademark infringing materials as part of the Buyer requirements, or the Seller's delivery.
  • The user is no longer an active ibulb user due to Terms of Service violations or their account closure.

Delivered Orders (after the Seller clicks Deliver Now and before the order is marked as complete):

  • The Seller uses the Delivery system to extend the delivery due date to complete the requested service without providing the buyer's final delivered service. 
  • The Seller delivers no files and/or proof of work related to the agreed-upon order requirements. Note: Our Courtroom team will review the materials in question.
  • The Seller requests additional payments, on or off the ibulb platform, by withholding the final delivery of services directly related to the agreed requirements.
  • The Seller is withholding the final delivery of services for improved ratings.
  • Buyers who abuse the Request Revisions button to gain more services from Sellers beyond the agreed requirements.
  • Buyers who threaten to leave a negative review to gain more services from the Seller not related to the agreed requirements.

Completed Orders (after the order is marked as complete and before the 14-day limitation):

  • Users who have been reported to use intellectual property rights, copyright, trademark infringing materials after verification and with proof.
  • Buyers who did not purchase commercial use rights and are reported to have used the materials commercially. Note: Terms of Commercial use are found on the Seller's proposal page ibulb Courtroom will review cases of Order delivery manipulation that prevents Buyers and Sellers from fully utilizing our Resolution Center that enabled the order to be marked as complete.

Refund of Revenue after Cancellation of Order

  • ibulb does not automatically refund payments made for canceled orders back to your payment provider. Funds from order cancellations are returned to the buyer's ibulb Balance and are available for future purchases on ibulb. The amount refunded will be deducted with some additional fees.
  • Deposit refunds (i.e., refunds directly to your payment provider) can be performed by our Customer Support team based on the order's original payment amount and currency. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund, which is subject to review by our Customer Support team. Such refunds will be charged with an additional fee.


Refund of Revenue after Cancellation of Order

In certain cases, ibulb may offer you Bonus ("ibulb bonus" or "bonus"), either for promotional purposes or otherwise, to be used for purchasing proposals and/or other services offered on the site. Your available credit balance will appear in your account. Your valid ibulb Bonus will be automatically applied to your next purchase and can be viewed in your order summary after you place the order. Unless stated otherwise, the ibulb Bonus expires within 15 days from the day of receipt. ibulb Bonus serves only as an incentive to use ibulb and, therefore, is not redeemable for cash, has no cash value, and is nonrefundable. Once used, the ibulb Bonus may not be returned to your account even if your order gets canceled. ibulb Bonus may be subject to additional conditions and restrictions as will be disclosed to you upon receipt of the Bonus. ibulb online may void the Bonus in the event of fraud, misuse, or violation of these Terms. ibulb reserves the right to modify or cancel the ibulb bonus program at any time. If you or ibulb deactivate or suspend your ibulb account, ibulb online will delete any unused ibulb bonus in your account as well.

Seller's level

The seller's level is based on the seller's successes.


New Talent

When a seller joins ibulb Online, the seller will automatically get the New talent level.

"New talent" can open 5 Proposals and pay a 15% processing fee to ibulb Online.


Bronze

To get to the next "Bronze" level, the seller will have to:

  • Make 15 Successful completed sales with an 85% rating level.

Benefits:

  • The "Bronze" level can open 10 Proposals and pay as low as 14% processing fee to ibulb Online.


Sliver

To get to the next "Sliver" level, the seller will have to: 

  • Make 30 Successful completed sales with an 85% rating level.


Benefits:

  • The "Sliver" level can open 20 Proposals and pay as low as 13% processing fee to ibulb Online.


Gold

To get to the next "Gold" level, the seller will have to: 

  • Make 30 Successful completed sales with an 85% rating level.

Benefits:

  • The "Gold" level will grant you the possibility to sell on ibulb Online your products at a 13% processing fee as long as our T&C and pricing will not change and you can open 30 proposals.

Last update

The last update was on 29/04/2021

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